elearning_label_learning_and_society
Raksti
How should we define quality in an e-learning context?
09 Jūlijs 2003
Quality in e-learning is becoming an issue of increasing concern not only for the education/ training practitioner and the learner, but also for the commercial supplier of e-learning services and for policy-makers. There is general agreement that if ICT is going to achieve its full potential in re-designing education, then quality must be improved. And yet there is no common understanding of what we mean by quality, either in terms of the e-learning content and services, or in terms of how e-learning is designed and used in practice.
How should quality be assured, measured and improved? Who should be involved and what processes, tools and standards are appropriate? Indeed, is quality in e-learning any different to quality in learning in general? And could too much focus on assuring the quality of the tool lead to reduced creativity and innovation in the practice?
These and other important questions need to be addressed quickly if we are to maintain the momentum created by the interest in e-learning and realise the opportunity that it offers to transform our education and training systems for the knowledge society.
This portal has held an open Forum on this Topic. Brian Holmes, from the Directorate General for Education and Culture, was moderating the discussion.
You can enter the discussion forum: Quality in e-learning although it is not being moderated now.
The European Commission has launched four strategic projects to address the issue of quality in e-learning:
1 EQO (promoting the use of quality management, assurance and assessment concepts)
2 QUAL-E-LEARNING (examining good practices in training)
3 SEEL (looking at quality issues at a regional and local level)
4 SEEQUEL (bringing together the main actors in Europe, to explore the key issues associated with quality)
These projects all seek information on quality initiatives, methods, practices, experiences, good practice and – most of all – wish to enter into a dialogue with those interested in the subject of quality in e-learning. The SEEQUEL project recently launched a Quality Forum and the contributions made to the discussion on this site will be fed into this continuing forum.
Your contributions to the debate will be most welcome!
How should quality be assured, measured and improved? Who should be involved and what processes, tools and standards are appropriate? Indeed, is quality in e-learning any different to quality in learning in general? And could too much focus on assuring the quality of the tool lead to reduced creativity and innovation in the practice?
These and other important questions need to be addressed quickly if we are to maintain the momentum created by the interest in e-learning and realise the opportunity that it offers to transform our education and training systems for the knowledge society.
This portal has held an open Forum on this Topic. Brian Holmes, from the Directorate General for Education and Culture, was moderating the discussion.
You can enter the discussion forum: Quality in e-learning although it is not being moderated now.
The European Commission has launched four strategic projects to address the issue of quality in e-learning:
1 EQO (promoting the use of quality management, assurance and assessment concepts)
2 QUAL-E-LEARNING (examining good practices in training)
3 SEEL (looking at quality issues at a regional and local level)
4 SEEQUEL (bringing together the main actors in Europe, to explore the key issues associated with quality)
These projects all seek information on quality initiatives, methods, practices, experiences, good practice and – most of all – wish to enter into a dialogue with those interested in the subject of quality in e-learning. The SEEQUEL project recently launched a Quality Forum and the contributions made to the discussion on this site will be fed into this continuing forum.
Your contributions to the debate will be most welcome!
Katalogs
The Learning Citizen Cluster
01 Marts 2007
The LCC projects develop solutions that offer all members of society easier access to information and better opportunites for lifelong learning.
Katalogs
EDeAN
01 Marts 2007
The goal of the European Design for All e-Accessibility Network is to raise the profile of Design for All and emphasize its importance in achieving greater e-Accessibility.
Katalogs
Saferinternet
01 Marts 2007
The Safer Internet promotes safety on the Internet as a European Union’s response to tackling the controversial issue of illegal, harmful and racist content on the Internet.
Raksti
Organisation, Collaboration and Learning in Virtual Learning Environments
08 Jūlijs 2003
Our starting point and subject is an "On-line Seminar", which has run six times over the past few years, and has dealt with various topics.
Special concerns for this course include:
· It is directed towards an international audience;
· It accommodates a large number of participants (100-600 people);
· It has diverse student profiles, i.e. a mixture of students and people already working in their profession (a mixture of university and continuing education);
· It actively integrates all participants;
· It utilises collaboration as a vital part of the course concept;
· It is transparent to the public in all activities;
· It allows constant evaluation;
· Keeping the course concept as flexible and open as possible.
One advantage of on-line courses is the potential for communication, collaboration, and the constant exchange of knowledge between students and educators, which brings them closer to (and perhaps supersedes) "real life" teaching. The On-line Seminars have opened up new possibilities for students and teachers, and permit interdisciplinary and international collaboration, but have also proven to be far more time and personnel intensive than regular courses. Computer-Mediated Communication (CMC) therefore becomes an important research area for education.
Designing collaboration and learning
These issues are complex and varied. Among the requirements for designing and developing effective on-line courses are attention to motivation and the fact that it must afford interactivity. A vast investment of time and energy during the design, development and the realisation of such on-line courses is necessary to ensure organisational and support activities to ward off potential problems. On-line VLEs present technical, transitional and pedagogical concerns. Our goal was that course design and development would reflect a commitment to high quality, and be based on state of the art research for teaching and learning. Hence, active learning and a focus on the communicative process; between and among students and teachers were considered to be essential as we investigated the design of rich on-line learning communities. Since it is a virtual environment, which is implemented on the Internet, it was clear that quality could be enhanced if the potentials of the Internet could be exploited. Those potentials include: the information and communication potential; the flexibility of time and space of learning; and access for everyone without the need for additional financial investments in equipment or tele-communication. Therefore the design of a flexible learning environment needs to take into account:
· Openness in design with respect to: user-groups, to address teaching and learning needs(cultures, disciplines, professions, number), the media that are being integrated, implementation of pedagogical features and feedback from learners and other participants.
· Flexibility with respect to: applied educational concepts and their evolving updates, the content to be delivered, applied pedagogical modes and methods for teaching and learning, duration of courses, application of (and changing) technologies and evolving design.
· The facilitation of active participation of all participants by: supplying and integrating the communication tools needed, and integrating motivational features for improving/enhancing interaction.
· Ease-of-use for learners and instructors, in the form of low technical barriers, motivational atmosphere and the provision of administrative tools.
· Existing technological, personal and financial resources with a clear perspective for future continuation (no project status!).
· The integration of a platform for pursuing research interests and improving education (e.g. via evaluation).
There is a tension between pedagogical needs and resources, and efforts relating to finances, organisation and technology. Therefore a compromise must be found for defining the requirements, taking into account economic and technical issues as well as specific legal regulations in formal education that define obligations related to privacy, fees, etc. when running an on-line course.
Organising collaboration
The On-line Seminar is a co-operative international venture. The roles of each of the co-operating institutions depend on the focus, resources, personnel, and disciplines of these institutions. Currently this collaborative venture involves the participation of Higher Education institutions in Germany, Sweden and Spain, supported by research institutions in Greece and Austria. Each of these institutions may in turn collaborate with other local institutions. Co-operative decisions are based on common educational and research interests, competence, persons in charge, technical resources and the cultural background. Educational interests can therefore be implemented in ways not known before ICT (Information and Communication Technology) and the Internet were available. On a broad scale, collaboration takes place among students, between students and teams, and among team-members. Student collaboration needs to be organised and co-ordinated too. Taking a closer look at the role of collaboration leads to a series of considerations that can be viewed on four levels; on the students level within the course, on the team level within the course, on a local level and finally on an institutional level: i.e. collaboration between international universities.
The On-line Seminar environment teams consist of individuals from many different countries. These team members constitute an international community of lecturers, agents, volunteers, former seminar participants and students doing research work. Many of today’s volunteers in the moderation of group discussions are former students of the seminar. Several tightly bonded groups have been formed as a result of the seminar on varying levels. Learning processes are also encouraged for the team - currently we are developing training for moderators. The design is complex and multi-faceted. Learning within the environment is structured to be multi-levelled and complex. Learners are learning from the team, but also from other learners. The team is learning from learners and other team members and participating institutions are learning from learners, teams and other institutions.
These complex webs of different learning levels are intimately related to the collaboration taking place across all these levels. Meta-learning is built into the design. Feedback has shown that learners rate this collaboration structure highly. Group work is central to the On-line Seminar. Given that the requirement is to collaborate with “strangers” this requirement becomes embedded in the strategy of the course design to promote active learning. Given this social dimension, it is critical that design supports this framework for building learning communities. As already stated (Hermes 2000) students learn “to take responsibility in their hands and work in groups as autonomous learners”. They build ‘virtual teams’ and follow strategies in completing their tasks by developing and transforming their ideas.
A lot of planning and creativity has gone into the design of the tasks for participants. Special care has been given to developing questions that require the active use of the Internet, and facilitate extensive co-operation between group members. This deliberate design opens up the possibility of meta-learning, i.e. changed knowledge regarding how to act in online group work. And it is interesting to find out that the students, in general terms, are grading their improvements higher in these areas. Almost half of the respondents (44,7 percent) graded their improvement as high as 5 (on the 5-point scale) and another 34,2 percent graded the improvement as high as 4. Additionally, when participants are asked if the seminar should be offered in the future, 68% of respondents have rated this response with a 5.
Technical environment
An on-line environment was needed which is open and flexible as possible, so that it could be adapted to the contextual needs of the course. Therefore an open source software was chosen. Moodle is a software package for producing internet-based courses and web sites. For our requirements (achieving high motivation and interaction by providing a stimulating environment) special attention was given to the design of a friendly, easy-to-use environment with communication-rich features that could be implemented. New tools were added (Who is on-line", quiz modules, various chat and group work facilities, including the internal access to on-line resources ("library") which are inter-linked) in order to just provide the right tools for each work phase and context. Additionally a special tool for supporting the interaction between students and teachers on an individual level was integrated.
Conclusions
Active learning needs to be encouraged and facilitated through supportive design. This design needs to have structure and clearly demarcated support; the learner, especially within the current education system, cannot provide this alone. But there needs to be guidance for teachers as well, in order to ensure that they get acquainted with, and used to new methods and attitudes of learning.
The future of learning is still to be found in the exploration of the connection between organisation and collaboration. Organisation will be facilitated through carefully constructed collaboration. There are still questions to be answered. How are media selections for communications viewed and preferred by participants – and why? The research related to administrative functions is scarce. Collaboration needs to be organised on three levels: institutional, conceptual, and on an individual level. Investments of time, money, and effort need to be considered.
What has the On-line Seminar accomplished so far? It is believed that progress to date has produced a very good test bed for investigation of the following aspects: the organisational methods for this kind of activity, methods of training teachers in online teaching, and how to use available resources more effectively.
Future work
Of course there is much still to explore, the On-line Seminar is also a learning process for the organisers. The project, now called IKARUS, has funding from the European Commission under the Minerva programme, and over the next years we will be using it as a test bed to further explore the ramifications and implications of the approach and systematise it for possible use in other contexts. Particular areas we will be exploring include organisational aspects, teacher training for this kind of collaborative approach, and how to make more effective use of available resources.
· It is directed towards an international audience;
· It accommodates a large number of participants (100-600 people);
· It has diverse student profiles, i.e. a mixture of students and people already working in their profession (a mixture of university and continuing education);
· It actively integrates all participants;
· It utilises collaboration as a vital part of the course concept;
· It is transparent to the public in all activities;
· It allows constant evaluation;
· Keeping the course concept as flexible and open as possible.
One advantage of on-line courses is the potential for communication, collaboration, and the constant exchange of knowledge between students and educators, which brings them closer to (and perhaps supersedes) "real life" teaching. The On-line Seminars have opened up new possibilities for students and teachers, and permit interdisciplinary and international collaboration, but have also proven to be far more time and personnel intensive than regular courses. Computer-Mediated Communication (CMC) therefore becomes an important research area for education.
Designing collaboration and learning
These issues are complex and varied. Among the requirements for designing and developing effective on-line courses are attention to motivation and the fact that it must afford interactivity. A vast investment of time and energy during the design, development and the realisation of such on-line courses is necessary to ensure organisational and support activities to ward off potential problems. On-line VLEs present technical, transitional and pedagogical concerns. Our goal was that course design and development would reflect a commitment to high quality, and be based on state of the art research for teaching and learning. Hence, active learning and a focus on the communicative process; between and among students and teachers were considered to be essential as we investigated the design of rich on-line learning communities. Since it is a virtual environment, which is implemented on the Internet, it was clear that quality could be enhanced if the potentials of the Internet could be exploited. Those potentials include: the information and communication potential; the flexibility of time and space of learning; and access for everyone without the need for additional financial investments in equipment or tele-communication. Therefore the design of a flexible learning environment needs to take into account:
· Openness in design with respect to: user-groups, to address teaching and learning needs(cultures, disciplines, professions, number), the media that are being integrated, implementation of pedagogical features and feedback from learners and other participants.
· Flexibility with respect to: applied educational concepts and their evolving updates, the content to be delivered, applied pedagogical modes and methods for teaching and learning, duration of courses, application of (and changing) technologies and evolving design.
· The facilitation of active participation of all participants by: supplying and integrating the communication tools needed, and integrating motivational features for improving/enhancing interaction.
· Ease-of-use for learners and instructors, in the form of low technical barriers, motivational atmosphere and the provision of administrative tools.
· Existing technological, personal and financial resources with a clear perspective for future continuation (no project status!).
· The integration of a platform for pursuing research interests and improving education (e.g. via evaluation).
There is a tension between pedagogical needs and resources, and efforts relating to finances, organisation and technology. Therefore a compromise must be found for defining the requirements, taking into account economic and technical issues as well as specific legal regulations in formal education that define obligations related to privacy, fees, etc. when running an on-line course.
Organising collaboration
The On-line Seminar is a co-operative international venture. The roles of each of the co-operating institutions depend on the focus, resources, personnel, and disciplines of these institutions. Currently this collaborative venture involves the participation of Higher Education institutions in Germany, Sweden and Spain, supported by research institutions in Greece and Austria. Each of these institutions may in turn collaborate with other local institutions. Co-operative decisions are based on common educational and research interests, competence, persons in charge, technical resources and the cultural background. Educational interests can therefore be implemented in ways not known before ICT (Information and Communication Technology) and the Internet were available. On a broad scale, collaboration takes place among students, between students and teams, and among team-members. Student collaboration needs to be organised and co-ordinated too. Taking a closer look at the role of collaboration leads to a series of considerations that can be viewed on four levels; on the students level within the course, on the team level within the course, on a local level and finally on an institutional level: i.e. collaboration between international universities.
The On-line Seminar environment teams consist of individuals from many different countries. These team members constitute an international community of lecturers, agents, volunteers, former seminar participants and students doing research work. Many of today’s volunteers in the moderation of group discussions are former students of the seminar. Several tightly bonded groups have been formed as a result of the seminar on varying levels. Learning processes are also encouraged for the team - currently we are developing training for moderators. The design is complex and multi-faceted. Learning within the environment is structured to be multi-levelled and complex. Learners are learning from the team, but also from other learners. The team is learning from learners and other team members and participating institutions are learning from learners, teams and other institutions.
These complex webs of different learning levels are intimately related to the collaboration taking place across all these levels. Meta-learning is built into the design. Feedback has shown that learners rate this collaboration structure highly. Group work is central to the On-line Seminar. Given that the requirement is to collaborate with “strangers” this requirement becomes embedded in the strategy of the course design to promote active learning. Given this social dimension, it is critical that design supports this framework for building learning communities. As already stated (Hermes 2000) students learn “to take responsibility in their hands and work in groups as autonomous learners”. They build ‘virtual teams’ and follow strategies in completing their tasks by developing and transforming their ideas.
A lot of planning and creativity has gone into the design of the tasks for participants. Special care has been given to developing questions that require the active use of the Internet, and facilitate extensive co-operation between group members. This deliberate design opens up the possibility of meta-learning, i.e. changed knowledge regarding how to act in online group work. And it is interesting to find out that the students, in general terms, are grading their improvements higher in these areas. Almost half of the respondents (44,7 percent) graded their improvement as high as 5 (on the 5-point scale) and another 34,2 percent graded the improvement as high as 4. Additionally, when participants are asked if the seminar should be offered in the future, 68% of respondents have rated this response with a 5.
Technical environment
An on-line environment was needed which is open and flexible as possible, so that it could be adapted to the contextual needs of the course. Therefore an open source software was chosen. Moodle is a software package for producing internet-based courses and web sites. For our requirements (achieving high motivation and interaction by providing a stimulating environment) special attention was given to the design of a friendly, easy-to-use environment with communication-rich features that could be implemented. New tools were added (Who is on-line", quiz modules, various chat and group work facilities, including the internal access to on-line resources ("library") which are inter-linked) in order to just provide the right tools for each work phase and context. Additionally a special tool for supporting the interaction between students and teachers on an individual level was integrated.
Conclusions
Active learning needs to be encouraged and facilitated through supportive design. This design needs to have structure and clearly demarcated support; the learner, especially within the current education system, cannot provide this alone. But there needs to be guidance for teachers as well, in order to ensure that they get acquainted with, and used to new methods and attitudes of learning.
The future of learning is still to be found in the exploration of the connection between organisation and collaboration. Organisation will be facilitated through carefully constructed collaboration. There are still questions to be answered. How are media selections for communications viewed and preferred by participants – and why? The research related to administrative functions is scarce. Collaboration needs to be organised on three levels: institutional, conceptual, and on an individual level. Investments of time, money, and effort need to be considered.
What has the On-line Seminar accomplished so far? It is believed that progress to date has produced a very good test bed for investigation of the following aspects: the organisational methods for this kind of activity, methods of training teachers in online teaching, and how to use available resources more effectively.
Future work
Of course there is much still to explore, the On-line Seminar is also a learning process for the organisers. The project, now called IKARUS, has funding from the European Commission under the Minerva programme, and over the next years we will be using it as a test bed to further explore the ramifications and implications of the approach and systematise it for possible use in other contexts. Particular areas we will be exploring include organisational aspects, teacher training for this kind of collaborative approach, and how to make more effective use of available resources.
Katalogs
Educaunet
01 Marts 2007
It is a critical education programme for youth. It aims at teaching them about Internet and the possible risks linked to its use.
Katalogs
AEGEE
01 Marts 2007
The European Students Forum is one of Europe's largest interdisciplinary student associations, which promotes a unified Europe, cross-border co-operation, communication, integration among students and strives to create an open and tolerant society of tomorrow.
Katalogs
ELIG - European Learning Industry Group
24 Oktobris 2007
ELIG is an open industry group with members representing the ecosystem for 21st century learning solutions. Innovation in learning, knowledge creation and dissemination are central to ELIG’s endeavours.
Projekti
Learning and Teaching Operations Research and Management Science with a Web-based Hypermedia Learning Environment
06 Jūlijs 2003
Develop a Web-based framework for flexible learning and sharing of high-quality learning material between universities, educational institutes, self-learners and interested companies in different countries.
OR-World aims to respond to today’s need for continuing and flexible learning and develop a Web-based framework for sharing high-quality learning material between universities, educational institutes, self-learners, and interested companies in different countries. It will also support individualised post-secondary education for young learners and support lifelong learning for adults within a flexible virtual university context.
The framework will encourage learning through user-friendly tools for constructing interactive media elements such as animations, simulations, text, video and audio, as well as their hyperlink structure. These learning objects can be combined in various ways to create learning hyperspaces as a web of networks according to a metastructure defined within the project.
One of the long-term goals of the project is to develop a digital network offering flexible courses, based on standardised electronic contents that can be adopted by all universities involved. This environment will encourage just-in-time and just-in-place learning. The framework has been configured and tested with contents of the interdisciplinary subject Operations Research/Management Science (OR/MS), but it is generally extendable to cover other knowledge domains as well.
An innovative approach to learning
Furthermore, interactive learning is facilitated by the use of case studies, offering an innovative virtual learning technique. The project OR-World has generated tools for building interactive case studies for distributed use and facilitate their solution. Learning with case studies is supported by computers, but ideally involves face-to-face interaction between students and instructors as well.
OR-WORLD
The framework encompasses an interactive component for self-assessment and grading. It will be possible for an instructor to collect self-assessment results, and thus be able to judge the status of a given student or a group of students.
Creating a flexible learning framework
OR-World works on different hierarchic granularity levels, facilitating the construction of a personalised learning environment through the re-use of existing materials. The levels are defined as follows, according to the type and size of learning object:
- Media element (typically one third of a computer screen of text);
- Learning element (typically one to two computer screens of text);
- Content module (typically about two to six learning objects belonging to similar content; flexibly combinable);
- Thematic network as a final learning environment, combining content modules in a flexible way into a kind of learning hyperspace, such as a course about a certain topic.
The framework provides a structured environment to input new (structured or semi-structured) learning materials. Objects at each level are tagged with metadata to facilitate their flexible use in different contexts. This framework is usable in a multilingual environment and supports networked communication between instructors and learners outside the classroom. Teachers will be able to use the framework in creating their own specific learning environments where they can combine their own learning objects with those generated by others. As a result of this framework, there will be a metastructure above the hyperspace of learning objects, allowing the user to approach the same subject from different angles.
The framework will encourage learning through user-friendly tools for constructing interactive media elements such as animations, simulations, text, video and audio, as well as their hyperlink structure. These learning objects can be combined in various ways to create learning hyperspaces as a web of networks according to a metastructure defined within the project.
One of the long-term goals of the project is to develop a digital network offering flexible courses, based on standardised electronic contents that can be adopted by all universities involved. This environment will encourage just-in-time and just-in-place learning. The framework has been configured and tested with contents of the interdisciplinary subject Operations Research/Management Science (OR/MS), but it is generally extendable to cover other knowledge domains as well.
An innovative approach to learning
Furthermore, interactive learning is facilitated by the use of case studies, offering an innovative virtual learning technique. The project OR-World has generated tools for building interactive case studies for distributed use and facilitate their solution. Learning with case studies is supported by computers, but ideally involves face-to-face interaction between students and instructors as well.
OR-WORLD
The framework encompasses an interactive component for self-assessment and grading. It will be possible for an instructor to collect self-assessment results, and thus be able to judge the status of a given student or a group of students.
Creating a flexible learning framework
OR-World works on different hierarchic granularity levels, facilitating the construction of a personalised learning environment through the re-use of existing materials. The levels are defined as follows, according to the type and size of learning object:
- Media element (typically one third of a computer screen of text);
- Learning element (typically one to two computer screens of text);
- Content module (typically about two to six learning objects belonging to similar content; flexibly combinable);
- Thematic network as a final learning environment, combining content modules in a flexible way into a kind of learning hyperspace, such as a course about a certain topic.
The framework provides a structured environment to input new (structured or semi-structured) learning materials. Objects at each level are tagged with metadata to facilitate their flexible use in different contexts. This framework is usable in a multilingual environment and supports networked communication between instructors and learners outside the classroom. Teachers will be able to use the framework in creating their own specific learning environments where they can combine their own learning objects with those generated by others. As a result of this framework, there will be a metastructure above the hyperspace of learning objects, allowing the user to approach the same subject from different angles.
Projekti
Non-Excluding Models for Web-based Education
06 Jūlijs 2003
To improve lifelong learning services for deaf, mentally-disabled and elderly people by providing them with a greater variety of Web-based resources.
The NEMO project aims to promote the social inclusion of certain groups, namely the deaf, mentally disabled and elderly people through the provision of Web-based resources for education and learning. It aims to promote, among these particular groups, self-confidence, social inclusion, better social skills and the exchange of experiences among members of the groups.
The project aims to carry out a study of different models which aim to deliver education and lifelong learning services to these groups through the use of Internet technologies and tools. It then aims to create the technology to deliver an agreed model and test this model through its implementation and the provision of Web-based education (WBE) services.
Delivering the project
The project will be delivered in a number of stages:
- the identification of user needs for the three targeted groups;
- definition of the XML syntax, able to describe the different models for each of the three groups with the aim of reaching a generic syntax for model definition;
- definition of a methodological approach for model implementation;
- design of a model for the overall user group;
- implementation of the site where users can gain access to the WBE services;
- validation and testing of the services by their users;
- refinement of the system and model according to user feedback;
- dissemination of project results;
- exploitation of the results in other sectors.
The overall aim of the project is to provide educational services to the three targeted groups which are tailored to their needs and limitations. As the targeted groups are often restricted in where and when they can normally receive such services, a Web-based model brings the services to them. Although the services are tailored to the individual groups, it is hoped that the methodology created during the project for model definition will allow it to be used by similar projects in the future. To further this end, the project will produce best practice recommendations for the definition of Internet-based educational systems.
The project aims to carry out a study of different models which aim to deliver education and lifelong learning services to these groups through the use of Internet technologies and tools. It then aims to create the technology to deliver an agreed model and test this model through its implementation and the provision of Web-based education (WBE) services.
Delivering the project
The project will be delivered in a number of stages:
- the identification of user needs for the three targeted groups;
- definition of the XML syntax, able to describe the different models for each of the three groups with the aim of reaching a generic syntax for model definition;
- definition of a methodological approach for model implementation;
- design of a model for the overall user group;
- implementation of the site where users can gain access to the WBE services;
- validation and testing of the services by their users;
- refinement of the system and model according to user feedback;
- dissemination of project results;
- exploitation of the results in other sectors.
The overall aim of the project is to provide educational services to the three targeted groups which are tailored to their needs and limitations. As the targeted groups are often restricted in where and when they can normally receive such services, a Web-based model brings the services to them. Although the services are tailored to the individual groups, it is hoped that the methodology created during the project for model definition will allow it to be used by similar projects in the future. To further this end, the project will produce best practice recommendations for the definition of Internet-based educational systems.
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